Invite only. The record below is a sample company's.
The insurance record your company owns.
The bound policy is a snapshot. The business keeps moving. Surround keeps the live record — what the business says, what the policy says, what your contracts require — and shows every difference before the audit, the claim or the renewal does.
- Every number sourced and dated
- Broker-portable: the client owns the record
- Nothing marked compliant unless a person did
Commercial and residential roofing contractor, backed by Northstar Partners.
Renewal
- KickoffOct 2
- Gather infoDec 1
- Out to marketDec 31
- Quotes & proposalJan 30
- BindFeb 19
- In forceMar 1
Kickoff: Renewal strategy and timeline set
- KickoffOct 2
Kickoff: Renewal strategy and timeline set
- Gather infoDec 1
- Out to marketDec 31
- Quotes & proposalJan 30
- BindFeb 19
- In forceMar 1
Waiting on your broker
Hollis & Vance Insurance Broker
- PE-backed platforms
- Roll-ups
- Multi-entity operators
- Field services
- Construction trades
The policy was bound in March. Since then the company bought a roofer in Colorado Springs, put forty trucks on the road, signed a lease in San Antonio and grew payroll eighteen percent. The policy still thinks it's March.
- Mar 1Program bound$14,000,000 payroll · 184 vehicles · 12 locations · 3 named insureds
- Aug 15New warehouse lease5515 Walzem Rd, San Antonio — not on the property schedule
- Sep 14Acquired Pikes Peak Roofing23 people · 28 trucks · 2 yards — named only on workers' comp
- Sep 19Twelve new trucksSeven are past the 30-day reporting window
- Oct 21Payroll run-rate $16,500,000+$2,500,000 over the estimate the premium was rated on
Three sources. One record. Every difference.
Each row shows what the business says, what the policy says and what the contracts require — side by side, with the difference, a thread, and two buttons: report it to the broker, or hold it.
Entities, locations, vehicles, drivers, payroll by class and revenue — from the systems that run the business, each with its source and timestamp.
Carriers, limits, deductibles, forms and editions, scheduled locations, vehicles and named insureds — exactly as bound, from the dec page.
Every insurance clause in your leases, loans and customer contracts, verbatim — limits, additional insureds, P&NC, waivers, notice.
Every difference, side by side, with its source.
Payroll by class against reported payroll. Fleet against the auto schedule. Locations against the schedule of values. Entities against named insureds. Each difference is an item with its Found $: due at audit, due at endorsement, or a possible return premium.
- Source and timestamp on every number
- Found $ at the policy's own rates
- One thread with your colleagues and the broker
Next: Ask the broker to endorse the estimate up now; it spreads the cost over the term instead of one bill at audit.
Upload a lease. See what it requires that the program doesn't deliver.
The insurance clause becomes one requirement per line, quoted verbatim, each checked against the program: limits, additional insured, primary and non-contributory, waiver, notice, deductible cap, carrier rating, entity named, location scheduled.
- Read by Claude, with a confidence on every value
- Deterministic matches auto-check; judgment calls wait for a person
- Certificates checked against the policy, too
“Tenant shall carry commercial general liability insurance with limits of not less than $2,000,000 per occurrence and $4,000,000 in the aggregate. The limits required by this Section 11.1 shall be provided on a primary basis and may not be satisfied in whole or in part by umbrella or excess liability insurance. Landlord shall be named as an additional insured as owner and lessor of the Premises, and Tenant's insurer shall waive subrogation against Landlord.”
| Requirement | Status | Program provides |
|---|---|---|
| Limits | Non-compliant | $1,000,000 / $2,000,000 |
| Additional insured | Matches program (auto-checked) | CG 20 11 04 13 |
| Waiver of subrogation | Matches program (auto-checked) | CG 24 04 05 09 |
| Named entity | Matches program (auto-checked) | Named insured |
Deterministic matches are auto-checked. Judgment calls wait for a person: nothing is marked compliant by software.
See what your broker earned.
Lines, layers, limits, deductibles, carriers and dates — and the money: premium, commission percent, commission dollars and fees per policy. Anything paid that isn't premium or a disclosed fee shows up as a row.
- Commission from the disclosure, payments from the books
- Mid-term endorsements reopen what they touch
- Compare any quote against the program you have
- Commission
- $345,608 · 12.6% of premium, at 12–15% by lineCompensation disclosure
- Fees
- $1,600 · DisclosedCompensation disclosure
- Outside the disclosure
- $7,500 · Paid, not disclosedQuickBooks
One request to the broker. Measured.
Select the items, send one request with the source data attached — no phone tag, no “can you send me the VINs.” The broker works it from their own seat and sends policies, binders, endorsements, invoices, audits and certificates into the record — not by email. Turnaround is logged.
- The broker's login lands on open items, with an upload into the record
- Every document says who put it there — broker or company
- First response and time to done, per request
5 open requests to Hollis & Vance Insurance Broker, 1 with no response yet; the oldest, “Add 5515 Walzem Rd, San Antonio warehouse to property and GL”, has waited 49 days; median first response 1.1 days (of 10) and median time to done 1.4 days (of 6).
| Request | Status | Turnaround |
|---|---|---|
| #1009Add 5515 Walzem Rd, San Antonio warehouse to property and GL | With broker | Waiting 49 days |
| #1004Is the umbrella primary and non-contributory when a contract requires it? | With broker | Waiting 15 days |
| #1005Delete 4 sold vehicles from CA-88120345 | With broker | Waiting 7.2 days |
| #1006Explain the $7,500 service fee on property invoice INV-HV-55618 | With broker | Waiting 6.3 days |
| #1012Option: $2,000,000 primary GL each occurrence for the Trinity lease | With broker | Waiting 1.2 days |
| #1007WC audit prep — payroll by state and class, Mar–Feb | Draft | Draft, not sent |
| #1003Currently valued loss runs — all lines | Done | Done in 8.2 days |
| #1011Certificate — Broadmoor Hills HOA (Pikes Peak job) | Done | Done in 19 hours |
Cover the add-on before automatic coverage ends.
Drop in the new company's entities, yards, fleet and payroll. The record runs them against the platform's program and packages every item into one request — with the date automatic coverage ends counting down.
- Named insureds, schedules, payroll and contracts in one pass
- Certificates that promise coverage that isn't there
- A single package to the broker
| Item | Status | Against the program |
|---|---|---|
| EntityPikes Peak Roofing LLC | Open | Not named on GL, Auto, Umbrella, Property · $950,000 payroll unpriced on GL |
| LocationColorado Springs (Pikes Peak HQ) | With broker | $1,380,000 off the schedule of values |
| LocationPueblo yard (Pikes Peak) | With broker | $190,000 off the schedule of values |
| Fleet28 active vehicles | Open | 28 of 28 not on the auto schedule |
| CertificateCertificate to Broadmoor Hills Homeowners Association shows Pikes Peak Roofing LLC as insured on GL | Open | Certificate says more than the policy |
Your broker places it. You own the record.
Brokers still place and service the program. What changes is the information asymmetry: the record is the client's, and the broker is invited into it — the inverse of a broker portal.
The client owns the record: 3 active seats — 1 client, 1 broker, and 1 sponsor — with Hollis & Vance Insurance Broker as broker of record since Mar 1, 2023.
| Person | Firm | Role |
|---|---|---|
| Client: Ridgeline Roofing Group · 1 seat | ||
| Jordan Ellis(you) | Ridgeline Roofing Group | Controller |
| Broker of record: Hollis & Vance Insurance Broker · 1 seat | ||
| Dana Whitfield | Hollis & Vance Insurance Broker | Account Executive |
| Private equity sponsor: Northstar Partners · 1 seat | ||
| Morgan Hale | Northstar Partners | Operating Partner |
The broker is an invited seat — revocable in one click, never white-labeled, and never able to see a client it doesn't service.
Switching is revoke a seat, invite another. The new broker gets the complete record on day one, and the BOR letter is drafted for you.
Schedules of insurance, statements of values, vehicle and payroll schedules with ACORD field names — never a broker's template.
Every request, every reply and every turnaround is logged and visible. Nothing is gathered twice.
Premium, commission percent, commission dollars and fees on every policy — and anything paid that isn't disclosed.
Renewal or competing quote, side by side with the program you have. Independent of whichever broker produced it.
For brokers: an invited seat, clean requests with the source data attached, and a client who never sends the same spreadsheet twice.
Every portfolio company, one page.
Premium, broker, next renewal, what needs attention and acquisitions still inside automatic coverage for every company — then premium by carrier, line and broker across the portfolio. Open any company's record, read-only. Each company owns its record; the sponsor seat reads it and can't open the files.
| Found $, estimates | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Company | Industry | Broker of record | Next renewal | Premium | Commission | Comm. % | Fees | 5-yr loss ratio | Open reserves | Needs attention | Payroll vs. policy | Unscheduled vehicles | Due | Possible return |
| Copperline Plumbing Group | Plumbing | Calder & Rowe Insurance Broker | Apr 1, 2027 | $1,729,000 | $213,461 | 12.3% | $1,600 | 59.7% | $662,500 | 2 | +$1,350,000 | 3 | $42,551 | $0 |
| Evergreen Grounds Co. | Landscaping | Hollis & Vance Insurance Broker | Mar 1, 2027 | $1,430,200 | $158,392 | 11.1% | $1,200 | 50.5% | $459,000 | 5 | +$460,000 | 22 | $47,327 | $0 |
| Hearthside Pest Control | Pest control | Fenwick Insurance Broker | Jul 1, 2027 | $94,600 | $12,016 | 12.7% | $450 | 46.7% | $9,900 | 0 | +$25,000 | 0 | $0 | $0 |
| Lakeshore Comfort HVAC | HVAC | Hollis & Vance Insurance Broker | Feb 1, 2027 | $809,649 | $85,360 | 10.5% | $1,150 | 48.4% | $222,500 | 4 | +$315,000 | 0 | $2,602 | $0 |
| Ridgeline Roofing Group | Roofing | Hollis & Vance Insurance Broker | Mar 1, 2027 | $2,750,400 | $345,608 | 12.6% | $1,600 | 51.6% | $847,500 | 15 | +$2,500,000 | 40 | $329,488 | $100,448 |
| Total · 5 companies | $6,813,849 | $814,837 | 12% | $6,000 | 52.8% | $2,201,400 | 26 | +$4,650,000 | 65 | $421,968 | $100,448 | |||
Nothing says “compliant” unless a person said it.
Payroll, fleet and the books carry the system and timestamp they came from. Policy terms link to the dec page. Contract terms link to the clause.
Deterministic matches are auto-checked. Additional-insured scope, follow-form excess and proprietary forms wait for a named person to mark them.
Client, broker and sponsor seats are enforced in the database, not just the interface. A broker sees the requests sent to them, the schedules view-only and the policies they placed — nothing else.
Leases, dec pages and loss runs are read with a confidence on every value. Anything uncertain is flagged for review, never silently accepted.
From a folder of PDFs to the live record.
- Bring in the business
Payroll by class, fleet, locations and revenue from the exports you already have.
- Upload the program
Dec pages, endorsements, leases, certificates and loss runs. Every extracted value carries a confidence.
- Invite your broker
As a seat in your record — scoped to requests and what you share.
- Work the items
Report or hold each one. The record re-checks itself as the business moves.
Own the record.
See every difference between what your business is and what your policy says — with the source of every number — and send the broker one request instead of fifty emails.